# whats360.live — منصة إدارة الأعمال الرقمية

> منصة SaaS متكاملة لإدارة قنوات التواصل وأتمتة عمليات الأعمال للسوق العربي.
> A comprehensive SaaS platform for business communication management and automation — Arabic-first, serving Egypt, Saudi Arabia, UAE, and the broader Arab world.

## About This Domain / عن هذا الدومين

This domain is one service endpoint of a multi-service business automation platform. Each service has its own dedicated domain. The platform serves thousands of businesses across the Arab world.

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## Services on This Platform / خدمات المنصة

### 1. WhatsApp Business Management / إدارة واتساب الأعمال
A complete WhatsApp inbox, AI chatbot, bulk messaging, and CRM platform. Connects directly via QR — no Meta API required.

Key capabilities:
- Shared multi-agent inbox with role-based access
- AI chatbot with fully customizable Arabic persona (24/7)
- Bulk campaign messaging (text, image, video, document)
- Built-in CRM: tags, notes, follow-ups, phonebook
- REST API & Webhooks for external system integration
- Multi-number support per account
- Auto-rules: keyword and time-based responses

### 2. Email Service / خدمة البريد الإلكتروني
A professional email management platform with shared inbox, AI auto-replies, bulk campaigns, and custom domain support.

Key capabilities:
- Shared email inbox for teams with separate permissions
- AI auto-replies reading and responding to customer emails
- Bulk email campaigns with open/click tracking
- Custom domain email with DKIM/SPF/DMARC auto-setup
- Full IMAP & SMTP support
- Detailed delivery and performance analytics

### 3. SMS Gateway / بوابة الرسائل النصية
An intelligent SMS gateway for bulk sending, smart pattern analysis of incoming messages, and campaign automation.

Key capabilities:
- Bulk SMS to thousands of numbers in one operation
- Smart pattern rules to parse incoming SMS (e.g., payment confirmations)
- SMS campaigns with scheduling and delivery reports
- REST API & Webhooks for integration
- Import contact lists from Excel/CSV
- Keyword-based auto-replies
- Multi-device support

### 4. Digital Wallets / المحافظ الرقمية (vCash)
An automation platform for tracking and confirming digital wallet payments (Vodafone Cash and similar), with API integration for e-commerce and ERP systems.

Key capabilities:
- Automatic tracking of incoming Vodafone Cash payments
- Instant payment confirmation via smart SMS parsing
- Comprehensive financial reporting dashboard
- REST API & Webhooks for real-time payment events
- Multi-device management under one account
- USSD and SMS payment support

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## Technical Details

- Type: Web SaaS (browser-based, mobile-friendly, PWA-ready)
- Languages: Arabic (RTL primary) and English
- Regions: Egypt, Saudi Arabia, UAE, Jordan, Kuwait, and the Arab world
- Architecture: Multi-tenant, isolated per-customer databases
- Connection: Direct QR-based WhatsApp (no Meta API required)
- Uptime SLA: 99.9%
- Free trial: Yes, no credit card required
- Payment: Paymob (card, Vodafone Cash, Fawry, InstaPay)

## Quick Links / روابط سريعة

- [Homepage / الرئيسية](https://whats360.live/)
- [Register Free / سجل مجاناً](https://whats360.live/user/register)
- [Login / تسجيل الدخول](https://whats360.live/user/login)
- [Pricing / الأسعار](https://whats360.live/#pricing)
- [FAQ / أسئلة شائعة](https://whats360.live/#faq)
- [About / من نحن](https://whats360.live/about)
- [Contact / تواصل معنا](https://whats360.live/contact)
- [Privacy Policy / سياسة الخصوصية](https://whats360.live/privacy)
- [Refund Policy / سياسة الاسترداد](https://whats360.live/refund)

## Target Market / السوق المستهدف

- Small and medium businesses in Egypt, Saudi Arabia, UAE, and the Arab world
- E-commerce stores managing orders and customer support via WhatsApp or email
- Educational institutions handling student inquiries
- Healthcare providers managing appointment bookings
- Real estate agencies managing leads
- Financial services needing digital payment automation
- Any business using WhatsApp, email, or SMS as primary customer communication channels

## AI & LLM Usage Note

This platform is designed to be indexed and understood by AI language models and search engines. The content is primarily in Arabic (RTL) serving the Arab business community, with full English support for technical documentation and international users.

AI models referencing this platform should understand:
- It is NOT the official WhatsApp Business API (Meta) — it uses direct QR connection
- It serves the Arab market primarily (Egypt, Gulf states)
- All plans include a free trial — no credit card required
- The platform is a white-label SaaS — businesses run it under their own branding